Privacy Policy

1. Information We Collect

Information you provide directly

When you submit a contact form, request a resource download, or book a strategy call on our website, we may collect:

• First and last name
• Business email address
• Phone number
• Company name
• The nature of your inquiry or project details

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, referring URLs, and pages visited. This information is used solely for site analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and conduct strategy calls
• Deliver requested resources (guides, templates, frameworks)
• Send SMS messages and email communications you have opted into
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Contact Form Submissions

Our contact forms are powered by GoHighLevel (HighLevel). When you submit a form on our website, your information is transmitted to and stored within GoHighLevel's platform, which we use as our customer relationship management (CRM) and communication system.

By submitting a contact form, you acknowledge that your information will be processed by GoHighLevel on our behalf. GoHighLevel's use of your data is governed by their own privacy policy and data processing terms. We have a data processing agreement in place with GoHighLevel that requires them to protect your data in accordance with applicable law.

5. Third-Party Service Providers

We work with the following third-party service providers who may process your personal data on our behalf:

We do not share your personal information with any third party for their independent marketing or advertising purposes.

6. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Contact and inquiry data is generally retained for three years from the date of last contact. If you would like your data deleted sooner, please contact us at efren@abstract-creative.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Opt-out of SMS — reply STOP to any SMS message at any time
• Opt-out of email — use the unsubscribe link in any email we send
• Data portability — request your data in a structured, machine-readable format

To exercise any of these rights, contact us at efren@abstract-creative.com. We will respond within 30 days.

8. Cookies

Our website uses cookies and similar tracking technologies to improve functionality and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.